WHAT'S INCLUDED

  • Access to Registered Clinical Counselling at 50% of the regular rate
  • Attachment to a Family Physician at our newly established clinic located in Royal Oak
  • Unique profile for each member on the UpPatient medical app allowing you to conveniently manage your health & wellness from anywhere
    • Instantly view and manage your health profile
    • Request and manage your appointments
    • Attend virtual care appointments
    • Access healthcare information and documents
    • Complete health questionnaires
  • Access to informative health & wellness demos at our clinic covering a wide range of topics

"By the time we reach 40 years of age, half of us will have had or will develop a mental health problem. About 17% of British Columbians – around 800, 000 people – are experiencing a mental illness or substance use issue today."

- Canadian Mental Health Association


Family memberships must meet the following criteria:

  • Maximum of 2 adults (19+ years old) per family membership
  • Children on the family membership plan must be 18 years old or younger
  • All members are part of an immediate family
  • All members are residents of BC and reside within the same household

Health Care Basics FAQ

Yes, the discounted rate for Registered Clinical Counselling can be submitted to your third party insurer for reimbursement if eligible. Coverages for Clinical Counselling vary by insurance provider and policy and each patient is encouraged to contact their insurance provider to fully understand the specifics of their particular coverage details.
No, the Healthcare Basics annual subscription fee is not covered by a patient's MSP or a third party insurance provider. Payment of the Health Care Basics annual subscription fee is the responsibility of the patient or the patient's legal guardian.
No. Patients may cancel their subscription at any time; however, refunds are not issued once payment has been made for the year. It is requested that cancellation of a Health Care Basics subscription be made at least one (1) month prior to the start of the next billing cycle to allow for patients on the waitlist to be contacted. Health Care Basics subscriptions will auto-renew on the date of the original billing cycle. Patients must ensure notification of cancellation is received before their renewal date.
No. Patients may cancel their subscription at any time; however, refunds are not issued once payment has been made for the year. It is requested that cancellation of a Health Care Basics subscription be made at least one (1) month prior to the start of the next billing cycle to allow for patients on the waitlist to be contacted. Health Care Basics subscriptions will auto-renew on the date of the original billing cycle. Patients must ensure notification of cancellation is received before their renewal date.
Please email info@betatherapeutics.ca to add a family member or change your subscription plan.
If you are on a Health Care Basics family plan and one of your children turns 19 years of age there are a couple of options available:

  • If there is only one (1) adult registered on your family plan then your 19 year old is now considered one of the maximum two (2) adults allowed on each family plan. Changes to your annual fee will be reflected on the next billing cycle.
  • Should there already be two (2) adults registered on your family plan then your 19 year old child can be newly registered on an "Individual" subscription plan for the next billing cycle.
Despite the premise of a fee associated with one's health care - nominal contributions for medical services is not a new concept, even in Canada. Health Care Basics is an innovative way to access family medicine and mental health support in Victoria where patients pay an annual clinic membership fee for attachment to services that are in short supply in their communities.
Any additional inquiries can be emailed to info@betatherapeutics.ca