Membership | Terms & Conditions

MEMBERSHIP PAYMENTS

By purchasing a membership, you authorize BETA Therapeutics Inc. to collect and store your payment information and use such information to process future payments at the frequency indicated by your membership selection.

By purchasing a membership, you agree to a 12-month term with automatic billing at the selected frequency (monthly or annually). 

Memberships that are purchased prior to the 20th day of the month will commence at the time of purchase. Memberships purchased on or after the 20th day of the month will commence on the 1st day of the following month.

Subsequent automatic payments, via payment information provided at time of initial purchase, for memberships with a monthly payment plan will occur on the 1st day of each month during the 12-month membership period. 

Memberships will auto-renew at the end of their 12-month duration. 

Membership purchases are non-refundable and non-transferable.

All fees are in Canadian Dollars (CAD)

Accepted payment methods include:

  • Credit card (Mastercard, Visa, American Express, Discover, Diners Club)
  • Credit linked debit cards
  • Pay pal

You agree to promptly pay BETA Therapeutics Inc. in the event of any refusal of your credit card issuer to pay any amount to BETA Therapeutics Inc. for any reason. You agree to pay all costs of collection, including attorney’s fees and costs, on any outstanding balance. In the event that you fail to pay any amount when due, BETA Therapeutics Inc. will send you an email notification of the failed payment containing a link to your account where you can update your payment details. Failure to update your payment details within 3 business days of receipt of such email may result in action taken for the collection of outstanding payment(s).

BETA Therapeutics Inc. expressly reserves the right to change the membership fees upon 60-days written notice to you at your registered email address. Such changes will not take effect until your next membership period begins.

 


 

MEMBERSHIP CHANGES & TERMINATION

Notice of membership termination must be received by the clinic in writing at a minimum of one (1) week prior to expiration of the 12-month membership period. Failure to notify the clinic of such changes will result in the auto-renewal of the existing membership.

Memberships may be added or upgraded at any time during the membership period. Billing adjustments will take effect on the next billing cycle.

Membership addition, upgrade and termination requests may be submitted to info@betatherapeutics.ca.

 


 

MEMBERSHIP INCLUSIONS & EXCLUSIONS


FAMILY MEDICINE:

  • Attachment to a Family Doctor or Nurse Practitioner
  • All the typical services you would receive at a family doctor’s office or walk-in clinic, plus many services that are not covered by MSP including, but not limited to, the following:
    • General physicals/examinations for insurance, employment, licencing, etc.
    • General certificate/form completion
  • Personalized account on our patient app/portal (web or device), allowing for appointment requests and electronic pre-visit health form completion.
  • Billed annually or monthly (based on an annual commitment)

HEALTH CARE BASICS:

  • Everything included in the FAMILY MEDICINE membership
  • Unlimited clinical counselling initial and follow-up appointments at $65 per appointment. 
  • $65 off all couple & family counselling appointments.
  • Billed monthly (based on an annual commitment)

INTEGRATED CARE | LITE:

  • Everything included in the FAMILY MEDICINE membership
  • 10 appointments per year with any of the providers/services offered at BETA Therapeutics at $25 per appointment.
  • Fee for 75 minute RMT appointments and 90 minute RMT appointments are $40 and $60 per appointment respectively.
  • There is no appointment fee for visits with our primary care provider (family physician or nurse practitioner). Primary care appointments are unlimited.
  • Membership excludes 90 minute couple/family counselling appointments.
  • Appointments can be mixed and matched to suit your healthcare needs.
  • Billed monthly (based on an annual commitment)

INTEGRATED CARE | PLUS:

  • Everything included in the FAMILY MEDICINE membership
  • 20 appointments per year with any of the providers/services offered at BETA Therapeutics at $25 per appointment.
  • Fee for 75 minute RMT appointments and 90 minute RMT appointments are $40 and $60 per appointment respectively.
  • There is no appointment fee for visits with our primary care provider (family physician or nurse practitioner). Primary care appointments are unlimited.
  • Membership excludes 90 minute couple/family counselling appointments.
  • Appointments can be mixed and matched to suit your healthcare needs.
  • Billed monthly (based on an annual commitment)

    INTEGRATED CARE | COMPLETE:

    • Everything included in the FAMILY MEDICINE membership
    • Unlimited appointments per year with any of the providers/services offered at BETA Therapeutics at $25 per appointment.
    • Fee for 75 minute RMT appointments and 90 minute RMT appointments are $40 and $60 per appointment respectively.
    • There is no appointment fee for visits with our primary care provider (family physician or nurse practitioner). Primary care appointments are unlimited.
    • Membership excludes 90 minute couple/family counselling appointments.
    • Appointments can be mixed and matched to suit your healthcare needs.
    • Billed monthly (based on an annual commitment)

     

    Notes:

    Payment for appointments by a member may be billed to the member's 3rd party insurer, if applicable. Please visit the Direct Billing FAQ page for more information.

      


     

    LATE CANCELLATION & NO-SHOW POLICY


    FAMILY MEDICINE Appointments:

    • Failure to attend medical appointments (no-show) will result in a $25 fee.
    • Patients are responsible for only booking appointments for which they can attend. 
    • If a patient cancels due to experiencing symptoms related to a communicable disease (cold, flu, COVID-19, or otherwise), the above cancellation policies apply.

    INTEGRATED CARE Appointments:
    • Failure to attend an integrated care appointment (no-show) will result in a fee being charged for the entire amount of the appointment. Please visit our website for the most up to date rates for each service we offer.
    • Same day cancellations of, or requests for changes to, a scheduled appointment will result in a $25 fee. 
    • Patients are responsible for only booking appointments for which they can attend.
    • If a patient cancels due to experiencing symptoms related to a communicable disease (cold, flu, COVID-19, or otherwise), the above cancellation policies apply.
     

     

    PROFESSIONAL & PERSONAL CONDUCT

    BETA Therapeutics Inc. shall ensure that each practitioner providing care at the clinic is a member in good standing of their regulatory body(s) and shall maintain their membership in the regulatory body in good standing and shall be entitled to practice the services in the Province of British Columbia.

    Actions directed towards Clinic staff, its practitioners and/or patrons by any member that is deemed inappropriate, violent or threatening may result in the permanent termination of care at the clinic for that member. BETA Therapeutics Inc. retains the right, at its discretion, to discharge any member who displays such behavior. No refunds will be given to the member in such an event.

     


       

      MEDICARE PROTECTION ACT (MPA) CONFORMANCE

      Medical care provided at BETA Therapeutics Inc. is in accordance with the Medicare Protection Act in the Province of British Columbia. Physician services are carried out by licensed medical practitioners who are de-enrolled in BC's Medical Services Plan (MSP).